This is a draft guide for Agents using AIM (Agent In the Middle)
URL: https://aim.jabberbrain.com/en/login
Email: Your User ID. (Send an email to [email protected] if you have not yet receive this.)
Password: You can retrieve a new password by clicking on the link Forgot Password
The AIM Overview Page allows you to set your availability status and alert options as well as informing you how many chat sessions there are in the different “buckets”.
The buckets are grouped by responsible Agent.
